Troubleshooting

FAQ

Error codes

500 Server error

Error code 500 means that something probably went very wrong, eg a crash. Check the server log.

401 Unauthorized

Unauthorized is typically caused by the fact that the current user doesn't have access to all tables and properties that are in the configuration. Double check the permissions in LISA and make sure there's no record access on any of the tables in the configuration. Check the server log.